Gold Standard Reputation — 6/5/2015

“I apologize in advance, this is going to be a long review. Please allow me to start by saying that I don’t work for Fletchers Plumbing or own any part of it. My wife and I have utilized the services of Fletchers plumbing on four (4) separate occasions and our expectations have been exceeded each and every time. We have worked with at least six (6) employees and the have all displayed the following attributes: they show up on time, are very friendly, provide us with a reasonable estimate, complete the work in a timely manner, clean up after the work, and never need to be called back to fix any problems (that they worked on). I need to stress that this is our experience with each employee. They have completed the following projects at my house: installed a gas log lighter in our fireplace, remodeled our master bathroom, installed our whole house fan, and finally installed a 20 amp receptacle in our garage. What sets them apart from other contractors is the fact that they show up, not just for the estimate (always delivered in a very timely manner), they complete the work. When we have a project completed at our house we always get competing bids. Every estimate from Fletchers has been in line with other contractors in the area. The difference is that they haven’t exceeded any of the estimates provided to us. They have routinely provided us with work exceeding the original estimate without additional charges. Yes, you can find cheaper contractors in the area (and we have used some in the past), but you don’t get quality. There is a reason they have the “Gold Standard” reputation in this area. They have earned it.”

MD, Yuba City, California